FAQ Fast-track
You’ll skip a part of the regular security queue, which means less waiting, especially during busy times. Even when it’s quiet, Fast-track still gives you a smooth and comfortable experience. A Fast-track ticket costs € 12.50, and you’ll need one ticket per person.
A Fast Track ticket costs €12.50 for adults and €9.50 for children aged 2 to 12 (inclusive). Fast Track is free for children under 2 years of age.
Fast Track tickets can only be purchased online. Each ticket is valid for one person and grants one-time access to the Fast Track entrance.
The Fast-track entrance is located at the security check. Follow the signs marked ‘Fast-track’ to find the correct entrance.
Yes, you can use Fast-Track at the security check. You can book your Fast-track ticket through our website for €12.50 per person.
At the security check, first scan your boarding pass. Then show the confirmation email with the QR code to the staff member at security.
Security wait times can be unpredictable. If there happens to be no queue when you arrive, we unfortunately cannot offer a refund for your Fast-Track ticket.
You can change or cancel your booking until the day before your trip, up to 00:00 midnight. Please send an email to [email protected] to request a change or cancellation.
As a Privium member, you can use the Fast Track service free of charge. Present your Privium pass to gain access. British Airways Gold and Silver members are subject to the standard fee and can book Fast Track via the website.
FAQ Premium lounge
The Premium Lounge is open daily from 5:30 a.m. to 7:00 p.m. If the last flight departs before 7:00 p.m., the lounge will close earlier accordingly.
The Premium Lounge is located on the first floor of the departure hall. It can be accessed either via the lift in the departure hall or by taking the stairs leading to Starbucks after passing through security. Clear signage throughout the terminal will guide you to the lounge. In addition, staff members are always available to assist you should you need help finding it.
Access to the Premium Lounge costs € 36,- for adults and € 26,- for children aged 2 to 12 years. Children under the age of 2 can enter free of charge. Snacks and drinks are included in the price and can be enjoyed without limit. If you are travelling with British Airways, access is complimentary for Business, Silver, and Gold passengers.